Skip to main content

F.A.Q.

Where are the shirts being shipped from?

Depending on your order, we will ship to you from our closest branch. We have warehouses ready to send your order in Canada and the United States.
Most orders are shipped from our Canadian branch.

Do you provide tracking numbers?

We provide tracking numbers for all United States orders. Tracking numbers will be provided 24-48 hours after your item has shipped out and will be available online. To find your status tracker, please check your email.
Note that with USPS tracking, the orders will not be tracked outside the U.S.

Can I customize the color of shirt for my order?

YES! We offer a number of different colors that we are able to print on, although some colors in some sizes are limited to availability. You can choose your color with our handy color picker!
BEWARE! not all designs will show up on every t shirt color, even if your screen makes it look ok. For example, a dark blue design on a dark blue T-Shirt will not work. Light graphics are hard to see on light shirts. Be sure to pick design and T-Shirt color that will work well together.

What method of payment do you accept?

We accept paypal, AMEX, Visa, and MasterCard. If you don't have a paypal account, no worries! When you click 'PAY NOW' just choose the 'Don't Have a Paypal Account' option and you can pay with a card. We use paypal to process all orders to ensure your security and privacy.

What is the average wait time?

Our t-shirts are made-to-order, so there is some time required to print and dry the shirt and prepare it for shipping. All shirts will be processed and sent for shipping two to three business days after you place your order.
The average wait times are vary for each country. We ship USPS and people in the U.S. should expect their shirt at their door 4-8 business days after ordering for regular shipping.
If you pay rush, your order is prioritized for printing and will arrive in 3-6 business days.
International orders are less predictable and are not tracked after leaving the U.S.

What is your return policy?

Returns are subject to a $5 restocking fee unless there is a manufacturing defect. Customers will be responsible for shipping the un-worn product back to us within 14 days of the original purchase. Please email us at olympiatees@gmail.com for return address.

The T-Shirts on our website are available in many different sizes.
If you are unsure, please see the sizing chart we have made available to you at the bottom of any page on our website under Support. Exchanges for sizing issues will only be granted in special circumstances. Please email us if you have any concerns regarding sizing.

We understand manufacturer defects can happen.
We do our best to make sure every T-Shirt we make is the best quality we can provide. If you receive your order and there is a clear manufacturer defect, please email us and let us know. We will do our best to make it right.

You can contact us any time at olympiatees@gmail.com